Building a Voice Agent

Configure a voice agent with behavior, model, and telephony settings.

Building a Voice Agent

1. Choose Realtime or Pipeline mode.
2. Configure role, goal, and instructions.
3. Select voice, STT, LLM, and TTS providers as needed.
4. Attach knowledge or tools for grounded answers and actions.
5. Test interruption behavior, pronunciation, and escalation.
6. Connect telephony and review transcripts after test calls.