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Connect Discord to let agents send messages, read channels, and interact with your Discord community or team server.

Setup

  1. Tools → Discord → Connect
  2. Authorize the Discord bot for your server
  3. Grant access to specific channels as needed

Available actions

Example use cases

Community support bot: Monitors a #support channel, answers questions using KB, and escalates unanswered issues to moderators. Release notifier: Posts release notes to #announcements whenever a new deployment is completed. Onboarding assistant: Sends a welcome DM to new server members with links, resources, and next steps.